Meet the Team

Lead Estimator

Tanya Andrews

With over 25 years of experience, Tanya has a robust background in residential and commercial building projects. She is Xactimate Level 3 certified, dedicating nearly two decades to mastering restoration. An accomplished estimator for large and small losses, Tanya assesses damage for residential and commercial properties. Her strengths also include collaboration with insurance adjusters and end-to-end management of restoration projects.

Estimator

Kelly Kasterko

Kelly has over 20 years of experience in insurance and restoration, handling moderate and complex
property losses across diverse environments. With a strong foundation in damage evaluation and
estimating, Kelly applies a strategic, results-driven approach to every project. That mindset ensures
precision and accuracy, while prioritizing empathy and exceptional customer service in every client
interaction.

Estimator

Kory Temple

Kory has spent more than a decade in the insurance industry as an agent and adjuster, including years of hands-on mitigation and restoration experience. With a strong background in claims, cost analysis, and project scope, he provides precise, efficient construction estimates that align with client and insurance expectations. Skilled in both labor and estimating, Kory brings accuracy, quality, and cost-effective solutions to every project.

Lead Estimator

Veronica Lima

With over a decade of experience in the insurance industry, Veronica has worked as a large and small loss estimator on interior water loss for residential and commercial properties. Her experience includes damage assessment, working with adjusters, and project execution, ensuring seamless restoration through completion.

Estimator, Lead Inspector

Scott Butler

Scott has worked in the construction and restoration industry for almost 20 years. He has worked in every aspect of the field, from supporting clients immediately after a loss, to writing the estimate and running the project. Whether it be flood, water, fire, or major storm, Scott always leads the restoration process with professional expertise and empathy.

Disaster Response Estimator

Dalton Fuller

At 25 years old, I bring 6 years of hands-on experience within the industry, specializing in accurate estimating, project assessment, and client communication. I’m highly detail-oriented, driven, and committed to delivering reliable solutions during challenging situations. With a strong work ethic and ambitious mindset, I take pride in helping property owners navigate the restoration process with professionalism, integrity, and efficiency.

Project Foreman

Dakota Eldredge

Dakota is a dedicated and customer-focused professional with a proven ability to excel in fast-paced, high-volume environments. Known for delivering exceptional service and building strong, lasting relationships, Dakota consistently demonstrates a commitment to understanding client needs and providing effective solutions.
With strong critical-thinking skills and the ability to remain composed under pressure, Dakota is adept at navigating complex challenges and resolving issues efficiently. A natural problem solver, Dakota combines adaptability, professionalism, and attention to detail to ensure positive outcomes for clients, colleagues, and stakeholders alike.
Driven by a results-oriented mindset, Dakota approaches every opportunity with integrity, dependability, and a passion for exceeding expectations. Whether managing day-to-day operations, supporting customers, or contributing to team success, Dakota is committed to creating positive experiences and delivering outstanding results.

Superintendent

Bruce Scarborough

Bruce Scarborough is a dedicated and safety-focused field leader with more than a decade of experience in construction, property restoration, and quality control. Throughout his career, he has built a reputation for delivering high-quality results while maintaining a strong commitment to workplace safety, operational excellence, and customer satisfaction.
Bruce brings extensive hands-on expertise in managing field operations, overseeing restoration projects, conducting quality inspections, and ensuring compliance with industry standards and best practices. His keen attention to detail, strong problem-solving abilities, and proactive leadership style enables him to effectively navigate complex projects while maintaining efficiency and accountability.
Known for his compassionate and people-centered approach, Bruce excels at building strong relationships with clients, team members, and business partners. He believes that successful projects are driven not only by technical expertise but also by clear communication, trust, and collaboration. His ability to lead teams with integrity and professionalism has consistently contributed to positive project outcomes and long-term client confidence.
Driven by a passion for excellence and continuous improvement, Bruce remains committed to delivering exceptional service and creating safe, productive environments for both employees and customers.

Foreman

Nick Cunningham

Nick is a reliable and adaptable professional who brings a well-rounded background in
both industrial and customer-facing environments. He has experience operating
machinery in a factory setting, where he developed a strong foundation in safety,
efficiency, and precision in fast-paced conditions.

In addition, Nick spent several years in a high-volume, customer-focused role, where he
honed his communication skills, attention to detail, and ability to manage multiple
priorities under pressure. This experience translates directly into his ability to work
effectively with clients and teams in the field.

Nick also has hands-on experience in residential interior renovations, including LVP
flooring, drywall, electrical work, and other trades. His combination of technical skill and
strong interpersonal abilities allows him to adapt quickly, solve problems efficiently, and
contribute to projects from both an operational and client-facing perspective.

Superintendent

Rich Caines

After serving in the United States Navy, he earned a degree in Finance and Business from the University of California, Berkeley. He began his career with SFG Mortgage in California, rising to Vice President of Banking.
In 2004, he transitioned into the construction industry and founded his own company. With hands-on experience as a general laborer, supervisor, project manager, and superintendent, he brings a well-rounded understanding of construction operations.
He also supports international development efforts, currently building affordable housing for the government of Belize.

DJ McIntosh

With over 30 years of hands-on experience in the construction industry and more than a decade in the insurance field, I bring a unique blend of expertise to every project I undertake. My background includes extensive work on both residential and commercial rebuilds, often bridging the gap between construction execution and insurance assessment.
I hold a Class A license on a national level, demonstrating my capability to manage and execute large-scale construction projects with precision and compliance. Additionally, I’m certified in lead testing in both Kansas and Missouri, ensuring that safety and regulatory standards are met in every environment I work in.
My career is built on a foundation of integrity, technical skill, and the ability to coordinate across multiple disciplines to deliver results that exceed expectations.

Jerry Haley

Jerry Haley III is an experienced construction and renovation professional with over 25 years of expertise in project management, capital improvements, construction operations, and sales. He specializes in managing multimillion-dollar renovation projects, coordinating contractors and vendors, overseeing budgets and schedules, and ensuring quality execution from planning through completion. Jerry has a proven track record of delivering results, building strong relationships, and leading successful projects across the construction, real estate, energy, and oilfield industries.

Rich Robberson

Seasoned restoration and construction professional with over 30 years of hands-on experience in residential, commercial, and multifamily projects, including renovation, repair, and structural restoration. Extensive background in managing full-cycle restoration work—from initial damage assessment and scope development to project completion—ensuring compliance with building codes, timelines, and budget constraints.

Lucas Smith

Lucas has over 15 years of experience in construction and restoration. Before joining LHR, he owned and operated his own construction company, gaining extensive hands-on expertise in project coordination, quality craftsmanship, and customer service. Now, he applies that knowledge to ensure every restoration project runs smoothly from start to finish.

Chandra Arias

Chandra brings over 20 years of experience in the hospitality industry and property management to guide homeowners through the disaster restoration process with clarity and compassion. She understands the emotional impact homeowners face and is dedicated to easing this burden and providing support to clients during challenging times.

Business Process Analyst

Jessica Zytkovicz

Jessica Zytkovicz is a highly experienced office management and accounting professional with more than 20 years of expertise supporting business operations, financial management, and administrative functions. Throughout her career, she has played a vital role in ensuring organizational efficiency, financial accuracy, and operational compliance across a variety of business environments.
Specializing in the construction and restoration industries, Jessica brings extensive knowledge in payroll administration, bookkeeping, permitting, mechanic liens, and business licensing. Her strong attention to detail, organizational skills, and commitment to excellence have made her a trusted resource for both internal teams and external stakeholders.
Known for her professionalism, dependability, and proactive approach, Jessica is dedicated to supporting company growth through effective financial and administrative management. Her ability to navigate complex processes while maintaining accuracy and efficiency contributes significantly to the success of the organizations she serves.
Outside of her professional responsibilities, Jessica enjoys spending time with her family, cheering on her children at sporting events, traveling to new destinations, and exploring local restaurants and cuisines.

Accounts Receivable

Izze Ott

With nearly a decade of experience in the restoration industry, Izze brings a unique blend of operational and administrative expertise to the team. Throughout her career, she has supported mitigation operations in the field, coordinated labor crews, managed documentation across multiple concurrent restoration projects, and audited invoices for accuracy and completion on large-scale restoration projects across the country. Izze now supports the LHR Accounting department with a focus on Accounts Receivable communication and account follow-up while continuing to assist field teams on mitigation projects when needed. With a well-rounded understanding of restoration operations from both the production and administrative perspectives, she is known for her versatility, industry knowledge, and ability to adapt to the needs of both field and office teams.

Sales Admin Assistant

Jackie Bauter

Jackie is a seasoned business professional with over 20 years of experience as a retail business owner and five years as a general merchandise manager. Currently serving as a sales executive assistant at LHR, she brings a strong background in sales, merchandising, and business operations to her position. Jackie excels in optimizing retail strategies, supporting executive leadership, and driving business growth.

Purchasing Analyst

Monica Wilt

Before joining LHR, Monica was a Procurement Coordinator for an international mining company. She handled the indirect queue for all mines in the U.S. and Canada. Ensuring that products were ordered correctly and delivered on time was key, a skill she carried into her position with LHR. She also owned a survey and construction supply store in Denver, Colorado, with her husband for 24 years.

Purchasing Manager

Emily Seigel

Emily oversees procurement, vendor management, insurance compliance, product approval, and permitting for LHR. She also provides critical support to LHR Project Managers nationwide, ensuring seamless project execution. Leading the Construction Coordinator team, the Homeowner Liaison team, and the Purchasing Analyst, she focuses on driving efficiency, maintaining budgets, and delivering projects on time while exceeding client expectations.

Project Marketing Coordinator

Jack Pepin

Jack has 10 years of construction experience working for Fortune 500 Companies.  With over 20 years in customer care experience, you can be assured your warranty claims will be minimal at best.  When he is not walking the job site you can find him on a hiking path or the golf course.

Disaster Emergency Specialists Account Manager

Noah Gregory

Prior to joining LHR, Noah Gregory worked in roofing, where he gained experience in roof inspections, customer relations, and project coordination. He also brings over nine years of experience in community management and multifamily operations, having worked closely with HOA boards, property managers, residents, and vendors while maintaining a strong focus on customer satisfaction, transparent communication, and dependable service.

Sales Operations Project Manager

Bailey Williamson

Bailey Williamson is a roofing and construction specialist dedicated to helping residential and commercial property owners navigate restoration projects with confidence and clarity. A husband and father with strong family values, Bailey brings the same principles of trust, responsibility, and integrity from his personal life into every project he takes on. With years of hands-on industry experience, he has built a strong reputation for simplifying what is often a stressful process and ensuring every job is handled properly from start to finish.
He works directly with homeowners, business owners, and property managers to assess damage, clearly explain available options, and guide them through each phase of the restoration process. From initial inspections and insurance coordination to full-scale construction and final completion, Bailey ensures every detail is accurately scoped, properly approved, and executed to a high standard.
Known for his straightforward communication and attention to detail, Bailey takes pride in advocating for his clients and delivering consistent, high-quality results without confusion or pressure. His approach is grounded in trust, transparency, and craftsmanship built to last.